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Accessibility Statement

Our commitment to making Sky Nexus accessible to all users.

Sky Nexus is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Sky Nexus's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures to Support Accessibility

Sky Nexus takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.
  • Include people with disabilities in our user experience research.
  • Employ formal accessibility quality assurance methods.

Technical Specifications

Accessibility of Sky Nexus relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Sky Nexus assesses the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation
  • User testing

Feedback

We welcome your feedback on the accessibility of Sky Nexus. Please let us know if you encounter accessibility barriers on our website:

  • Phone: +61 1800 7 12345
  • E-mail: accessibility@skynexus.com.au
  • Postal Address: 81-86 Courallie Avenue, Homebush West, NSW 2140, Australia

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Sky Nexus's website is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, VoiceOver)
  • Screen magnifiers
  • Voice recognition software
  • Keyboard-only navigation

The website is compatible with recent versions of major browsers including Chrome, Firefox, Safari, and Edge.

Technical Limitations

Despite our best efforts to ensure accessibility of Sky Nexus, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Sky Nexus:

  1. PDF Documents: Some of our older PDF documents may not be fully accessible. We are working to update these documents or provide alternative formats. Please contact us if you need assistance accessing information in these documents.
  2. Third-Party Content: Some content on our website is provided by third parties and may not be fully accessible. We are working with our partners to improve the accessibility of this content.

Assessment Approach

Sky Nexus assessed the accessibility of this website using the following approaches:

  • Self-evaluation
  • External evaluation

Formal Approval of This Accessibility Statement

This Accessibility Statement is approved by Sky Nexus's management team.

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.