Sky Nexus Logo

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: March 28, 2025

At Sky Nexus Proprietary Limited, we are committed to safeguarding your privacy and ensuring that your data is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Personal Information

This includes information you provide directly to us when you interact with our services:

  • • Name, email address, and phone number
  • • Company name and job title
  • • Contact details and communication preferences
  • • Information provided in forms, surveys, or support requests

Usage Information

We automatically collect information about how you interact with our website:

  • • Pages visited and time spent on each page
  • • Links clicked and features used
  • • Search queries and navigation patterns
  • • Referral sources and exit pages

Technical Information

Technical data collected automatically when you visit our website:

  • • IP address and geographic location
  • • Browser type, version, and language settings
  • • Operating system and device information
  • • Screen resolution and device capabilities

How We Use Your Information

Service Delivery

  • • Provide and maintain our services
  • • Process your requests and transactions
  • • Deliver customer support and assistance
  • • Send service-related notifications

Communication

  • • Respond to your inquiries and feedback
  • • Send newsletters and updates (with consent)
  • • Provide marketing communications
  • • Conduct surveys and research

Improvement

  • • Analyze usage patterns and trends
  • • Improve our website and services
  • • Develop new features and functionality
  • • Optimize user experience

Legal Compliance

  • • Comply with legal obligations
  • • Protect our rights and property
  • • Ensure user and public safety
  • • Prevent fraud and abuse

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Encryption

Data encrypted in transit and at rest using industry-standard protocols

Access Control

Strict access controls and authentication measures

Monitoring

Continuous monitoring and security auditing

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously update our security practices to maintain the highest level of protection.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

With trusted third-party service providers who help us operate our business and deliver services to you, under strict confidentiality agreements.

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In connection with a business transfer, such as a merger, acquisition, or sale of assets, with appropriate safeguards for your information.

With Your Consent

When you have given us explicit consent to share your information for specific purposes.

Your Privacy Rights

You have important rights regarding your personal information. Depending on your location, these may include:

Right to Access

Request a copy of your personal information

Right to Rectification

Correct or update your personal information

Right to Erasure

Request deletion of your personal information

Right to Restrict Processing

Limit how we process your information

Right to Data Portability

Receive your data in a portable format

Right to Withdraw Consent

Withdraw consent for data processing

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • • Posting the updated Privacy Policy on our website
  • • Sending you an email notification (if you have provided your email address)
  • • Displaying a prominent notice on our website
  • • Other means as required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:

Phone

+61 1800 7 12345

Address

7 Saltgrass Avenue
Tarneit, VIC 3029
Australia